Forbesa
Forbesa Shipping • Product

How Forbesa Simplifies Shipment Management for Growing Businesses

A clean, reliable workflow for creating, tracking, updating, and managing shipments—without spreadsheets, confusion, or scattered tools.

Dashboard Shipments Tracking Operations

As your business grows, shipment operations become a bottleneck fast: multiple destinations, mixed shipping methods, manual updates, customer follow-ups, and staff coordination. Many teams try to solve it with spreadsheets and inbox rules—but that breaks the moment volume increases.

Forbesa is built to keep shipment management simple: one dashboard to create shipments, organize sender and receiver details, track status changes, and update everything safely—so operations stay clean and predictable.

Why shipment management becomes painful at scale

When you ship more than a few packages per week, small issues turn into big losses:

  • Scattered info across WhatsApp, spreadsheets, invoices, and notes.
  • No standard process for creating shipments (different staff = different formats).
  • Missing updates that cause “Where is my package?” calls every day.
  • No audit trail of who changed status, when, and why.
  • Hard to search when a customer shares only a name, city, or partial tracking number.
Common outcome
The team spends more time explaining shipments than shipping.

What Forbesa changes

Forbesa replaces “manual operations chaos” with a clear workflow: create → verify → update → track → resolve. Everything stays in one place and stays consistent.

Centralized shipments dashboard
View all shipments with search, filters, statuses, and last update time—so you instantly know what needs attention.
Structured sender & receiver profiles
Standard fields (country, province, city, street, postal code, phone, email) reduce errors and keep labels consistent.
Fast creation & editing
Create a shipment in seconds, then edit or quick-edit anytime. Operations should adapt without breaking your records.
Manual status & location updates
Update status, location, or notes internally—perfect for custom logistics workflows and controlled operations.

A simple workflow your team can follow

1
Create shipment
Enter tracking number, shipping method (Standard/Express), sender info, receiver info, size/weight, and cost.
2
Track & search
Find shipments by tracking, shipper name, or consignee details—no more digging through spreadsheets.
3
Update status & location
Move shipments from Created → In transit → Delivered, with optional location and notes.
4
Maintain clean records
Edit or quick-edit any shipment when customers change details—without losing consistency.

The business benefits (beyond “a dashboard”)

Fewer customer tickets
When your team can see updates instantly, customer questions get answered fast—with confidence.
Less human error
Structured forms and standardized fields reduce wrong addresses, missing phone codes, and inconsistent labels.
Smoother team operations
Any staff member can continue work mid-process without “asking who did what.”
A foundation for tracking pages
The same shipment data can power a customer-facing tracking experience later.

Who Forbesa is built for

  • E-commerce stores shipping internationally and needing a consistent internal process.
  • Small logistics teams who update shipments manually and want clean visibility.
  • Growing businesses that are outgrowing spreadsheets but don’t want heavy enterprise tools.
  • Brands that need a reliable system today and a tracking experience tomorrow.
Next steps

Build a shipping workflow your team can trust

Start with clean shipment creation and a simple dashboard. Then expand into customer tracking, event timelines, and automated notifications.

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