Behind the Scenes: How the Forbesa Shipping System Works

While customers only see a tracking number and delivery updates, a lot happens behind the scenes. Forbesa is built as a structured system that helps teams manage shipments efficiently from creation to delivery.


A system built around real operations

Forbesa is not just a list of shipments. It is a workflow designed to match how shipping actually works in day-to-day operations. Every action has a clear place in the system.

The dashboard: the control center

The dashboard is where staff spend most of their time. It provides a clear overview of all shipments and their current status.

  • List of all shipments in one place.
  • Search by tracking number, sender, or receiver.
  • Quick access to edit or update shipments.
  • Clear visibility of last update time.

Shipment creation

Creating a shipment in Forbesa follows a structured form that ensures no critical information is missed. This keeps data consistent across all shipments.

  • Sender and receiver information.
  • Shipping service type (Standard or Express).
  • Package size and weight.
  • Pricing and payment details.

Editing and quick updates

Shipping details can change. Forbesa allows staff to edit shipment information at any time without breaking the workflow.

  • Edit full shipment details when needed.
  • Quick Edit for fast changes.
  • Update shipment status manually.
  • Maintain accurate records over time.

Status updates and timeline

Each shipment moves through a series of statuses. Forbesa treats these updates as part of a clear timeline, making progress easy to understand.

  • Created – shipment is registered in the system.
  • In Transit – shipment is on the move.
  • Delivered – shipment has reached its destination.

Additional notes or location details can be added manually to provide more context.

Designed for reliability

Forbesa is built with stability in mind. Clear redirects, structured data, and consistent workflows ensure that staff always know where they are in the system.

Even as shipment volume increases, the system remains predictable and easy to manage.

Built to grow

The current system is only the foundation. Forbesa is designed to expand without disrupting existing operations.

  • Public tracking pages for customers.
  • Detailed shipment timelines.
  • Notifications and integrations.
  • Advanced reporting and analytics.

© Forbesa • Smart International Shipping